Decoding Forrester's TEI methodology: a comprehensive approach to evaluating technology investments How TEI Studies can help your business How Forrester evaluates the financial upsides of technology a detailed analysis of the costs associated with implementing and maintaining the technology solution, an assessment of the benefits the organization can expect to receive from the solution, including both direct and indirect benefits, an examination of the flexibility of the solution, including the ability to adapt to changing business needs, and a review of the risks associated with the investment, such as implementation risk and technology obsolescence. Measuring ROI: an analysis of Fourthline deployment with Forrester TEI Dive deeper: how Forrester evaluated Fourthline’s ROI It is a global, digital-native financial institution It has been in business for less than five years, And it has 1.5 million customers. From costs to profits: the ROI of Fourthline's identity verification solutions Quantified benefits Improved operational efficiency worth $13.3 million. Improved conversions driving incremental account openings worth $10.4 million. Reduced exposure to fraud worth $2.7 million. Unquantified benefits Faster time-to-market. Improved regulatory compliance. Scalability/ability to flex capacity based on demand.